Return Policy & Warranty Information

 

WARRANTY

The WinePro2 Proactive Decanter and Preservation System ™ is proudly made in the U.S.A. with Foreign & Domestic Components and is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase ("Warranty Period"). If during such time, the device or its materials are deemed defective or cease to work properly, you may contact us for a replacement.

NOTE: The WineProProactive Decanter and Preservation System ™ is a personal decanting device. As such, this Warranty covers HOME USE ONLY. Warranty does not cover Restaurant, Tavern, or Tasting Room purchases.

 

RETURNS

If, for whatever reason you are not 100% satisfied with your purchase of the WineProProactive Decanter and Preservation System, simply return it within 30 days from the date of purchase to receive either a full refund or replacement device.

For warranty/return support, please contact support@winepro2.com.


 

WHO WE ARE

The WinePrO2™ device is the world’s first Proactive Decanter. This groundbreaking device empowers users to determine the optimal level of decanting and tailor each pour to their own taste preference.

More About Us

Contact Us:

Call or email us anytime with your questions or feedback.

415-493-WINE sales@winepro2.com

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